Frequently Asked Questions
Everything you need to know about your LoveShackFancy favorites.
How do I determine the right size for me?
We provide detailed size guides on each product page. Our designs often feature feminine silhouettes that may run true to size or slightly smaller; please refer to the specific item measurements for the best fit.
What is your return policy?
We accept returns of unworn, unwashed, and unaltered merchandise with all tags attached within 30 days of the original purchase date. Please note that items marked as Final Sale cannot be returned or exchanged.
How should I care for my delicate silk and lace garments?
To preserve the intricate details and vintage-inspired fabrics, we recommend professional dry cleaning for most of our silk, lace, and embellished pieces. Always check the care label inside your garment for specific instructions.
When will my order ship?
Standard orders are typically processed and shipped within 1-3 business days. Once your order has left our warehouse, you will receive a confirmation email with tracking information.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout. Please note that international orders may be subject to local duties and taxes.
Can I modify or cancel my order after it has been placed?
Our team works quickly to fulfill orders, so we are unable to make changes or cancellations once an order has been submitted. We recommend double-checking your shipping address and items before completing your purchase.